Responsible for traveling to clients homes providing housekeeping services. And just as guests are expecting a welcoming room free of dust and debris, so are hiring managers expecting a resume … Supervise, instruct, plan, and assign work to building cleaning staff. The fact that no hotel can do without a housekeeping … Housekeeping Supervisor Resume. Areas for cleanliness/order; receive any complaints and report to appropriate individuals for necessary action or adjustment. The Housekeeping Supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. Based on our collection of resumes in the field, main job requirements are janitorial expertise, leadership, stamina, good observational skills, decision making, and time management. Can implement effective strategies at the local and global levels. Sweep driveways and walkways. Pull trash, high dust, disinfect. Input clean rooms into the computer, communicate effectively with internal departments such as guest services and maintenance. Clean up after pets. Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. Just like this free housekeeping supervisor cover letter sample, yours should have a strong structure. Refresh flower vases. But— Talk up your housekeeping skills. Inspect vacated rooms, corridors, service rooms or halls, stairs, public lavatories, lobbies, lounges and vending. Obtain prospective checkouts and stayovers to prepare work assignments. Assisting in maintaining and controlling all housekeeping equipment. Evaluate team member performance and adjust training based on the needs of the hotel. Skills : Staff Training, Bilingual - English And Spanish, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training, Quality Management, Bookkeeping, Inventory Management, Budgeting, Customer Service. Supervises housekeeping operations. A typical check-out requires a housekeeper to strip and remake the bed, clean the bathroom toilet, sink, floor and shower, vacuum the carpet and replenish the minibar, toiletries, towels and other amenities. Has a high school diploma and more than nine years of Cleaning Supervisor experience. Housekeeping Supervisors supervise the duties executed by the housekeeping staff at hotels and other facilities. Candidates looking for a housekeeping supervisor resume sample for gathering information on various details to be included their resumes for applying for a housekeeping supervisor job can refer to the sample of housekeeping supervisor resume provided below. Touch up units when necessary, and report any maintenances issues of units. We are looking for a responsible Supervisor to oversee the workflow at our facilities. The housekeeping supervisor resume sample give you a great example of a document that does not mention hobbies and interests. Clean upholstered furniture and drapes. Greet and speak to everyone within a 5-foot reach. Traveled between sites to ensure crews were complying with company standards. Objective : Organized successful Housekeeping professional; alongside 2 years of management experience, seeking a position that can manage multiple priorities, grant strong work ethics, include the support of guidelines and procedures that will add value to growth and innovation within an organization. Directing housekeeping staff to ensure a high standard of cleanliness in all public areas. Communicated with corporate clients and crew. Submit all documentation; pertaining to the daily operations of the various environmental maintenance programs. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. Reporting late checkouts and guest requests as well as any work orders. There are plenty of opportunities to land a Cleaning Supervisor job position, but it won’t just be handed to you. Recheck houses, suites, and rooms after cleaned to make sure pass standards before the inspector does a final check. Team Member Delegate assignments and supervise am and PM room attendants and housemen and monitor daily turndown schedule to ensure enough coverage. Ensure that employees are at all times attentive, friendly, helpful and courteous to all guest, manager and fellow employees. Conducts carpet cleaning activities in all required areas. What Does a Housekeeping Supervisor Do? Observes service behaviors of employees provides feedback to individuals: continuously strives to improve service performances. A housekeeping manager is a person who works at a hotel or onboard, such as luxury accommodation like ships, yacht, universities, and clubs and coordinates the activities of persons who are detailed to ensure that the environment meets the minimum standards of habitability as set by the organization and/or health standards-setting organizations. Answering phones in housekeeping dispatch, direction runners/housekeepers to make runs for the guest. Provide the team with proper cleaning supplies, and make sure they are in the area they are assigned. Inspect work performed to ensure that it meets specifications and established standards. Inspected rooms, complete daily assignment sheets, supervision of 6 staff members, assisted with the ordering of supplies, interactive with military personnel at the assigned location. Investigate complaints regarding housekeeping service and equipment and take corrective action. Feel free to revise this job description to meet your specific job duties and job requirements. Coordinate with the outside laundry company to ensure that room linens, terry, guest clothing, and staff uniforms are processed and returned in a timely manner. Wash baseboards, walls, and ceilings. Disinfect equipment and supplies. Supervision of the housekeeping quality service supervises cleaning and standard rooms. Delegating work to meet business objectives and goals. Supervised employees in housekeeping operations of motel; interviewed, hired, scheduled and provided training and orientation for new employees. Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are our priority - securing returns stays when guests are in the area. Empty wastebaskets and take out the trash. List your housekeeping experience in reverse-chronological order. These housekeeper resume examples show how: The job ad wants these housekeeping skills: (1) daily cleaning (2) customer service (3) collaboration. A confident and approachable individual who has the commitment, enthusiasm and energy needed succeed in a role as a Housekeeping Supervisor. Restock house with cleaning supplies. This warehouse supervisor sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Oversee the work of custodial staff, ensuring that buildings remain clean and that all maintenance concerns are taken care of in a timely manner. Obtains the list of rooms to be cleaned immediately the list of prospective checkout or discharges to prepare work assignments. Possesses extensive international experience and stellar academic credentials. Description : Supervises, coordinates, and performs housekeeping activities during a given shift to maximize quality cleaning services... Inspects and evaluates the physical condition of facilities to determine the type of work needed. Job Duties and Tasks for: "Housekeeping Supervisor" 1) Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness. Order supplies for various locations, direct contact with customers and the market for new customers. Training new staff on our cleaning procedures, paying attention to details, making sure all rooms and public areas for the guest are clean and tidy. Train new employees on the duties and responsibilities of the department. Tie your housekeeping skills, duties, and responsibilities into a resume. Responsible for proper disposal of garbage as outlined by management. Conducting a daily inventory of the radios and devices; assisting in monthly housekeeping inventories. Authorized to work in the US for any employer. Candidates looking for a housekeeping supervisor resume sample for gathering information on various details to be included their resumes for applying for a housekeeping supervisor job can refer to the sample of housekeeping supervisor resume provided below. Collaborate with labor relations, EEO, and the human resource department to ensure policies and procedures are being met. Inspect units and housekeepers to ensure standards are meeting the requirements. Find out what is the best resume for you in our Ultimate Resume Format Guide. Lead all cleaning crews and ensured policies and procedures were followed at all times. Ensure all common areas are clean and represent the standards of the hotel. Interviewed and hired cleaning crew members. Establish and implement operational standards and procedures for the department. Click here to read more. Assisted office personnel with work orders and staff assignments. Summary : A seasoned Supervisor Housekeeper with more than 16 years of experience in housekeeping operation. As the head of our housekeeping department, you recruit, hire, and train housekeeping associates, perform daily inspections of rooms and public areas and ensure exceptional service to all customers. Inspect all vacant ready and cleaned rooms daily to ensure corporate standards are met or exceeded at all times, offering the best possible presentation to our guests. Throw out expired food in the fridge. Assists the Housekeeping Manager in all hotel operations. Responsible for inventory control items in guest rooms. Wash dishes and put dishes away in cupboards. Use computer system for reporting and verifying room status; compare PM know cross housekeeping report with the PM's visual one room status report and resolve any discrepancies. Dedicated to helping job seekers find work during the pandemic. Supervises, coordinates, and performs housekeeping activities during a given shift to maximize quality cleaning services while ensuring all rules and procedures are being followed. Skills : Customer Service, Receptionist, Retail Sales, CPR, CPR Certification, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training, Quality Management, Bookkeeping. Entry-Level Housekeeping Job Description for a Resume [Sample] Good Example. Confer with staff to resolve performance and personnel problems, and to discuss company policies. Supervise and inspect our housekeepers to ensure that each assigned guest rooms are cleaned, all amenities are replenished for the next guests. Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations. Lead cleaning crews that worked at large corporate sites. Housekeeping Supervisor Resume Examples. Communicates areas in need of attention to staff follow up to ensure understanding. Statistical insight. Now Hiring: Room Inspector / Housekeeping Supervisor You are part of the Housekeeping team. Inventories stock to ensure adequate supplies selects and purchases new furnishings. Job Description for Housekeeping Supervisor Housekeeping Supervisor supervises the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities, and other specified areas are kept in a clean and orderly condition. Wash soiled clothes and linens, place fresh linens on the bed. Skilled at communicating with people from all backgrounds while providing exceptional customer service. Maintain and monitor lost and found procedures and policies according to the standards. © 2020, Bold Limited. Inspects all rooms and ensures deficiencies are reported and corrected. Transport housekeepers to and from assigned work areas by way of golf cart. Summary : A True Professional with over 28 years of experience specializing in supervision and management for international companies. Examine building to determine the need for repairs and cleaning issues. Replenish room supplies for the refrigerator, bathroom and work desk. Maintain inventory of linen/supplies and lost and found control point. The role is a complex one. Or maybe you're having a hard time deciding what job experiences to include. Completed training for new housekeepers and updated training on current housekeepers. Summary : Dependable, hard-working dedicated to delivering the highest quality service possible, with more than 16 years experience and seeking a position in the hospitality and customer care industry. Hardworking and dependable Cleaning Supervisor has excellent leadership skills and the ability to effectively communicate with crews corporate management and clients.Has a client-focused approach and observes principles of good customer service delivery. Everything that goes into creating a perfect resume can take hours, days, even weeks. Handles guest problem and complaints seeking assistance manager as necessary. Managing 5 to 20 housekeepers/houseman in cleaning 900 out of 1240 units in the resort. All rights reserved. Provide on the spot feedback to meet company standard. Housekeeping Job Description Housekeeping is a physically demanding job that accounts for the maintenance and cleanliness of the assigned areas in hotels, hospitals, corporate firms, and even residential homes. Proven ability to handle currency and financial transactions accurately; resolve discrepancies promptly. His/her job description entails making sure that cleaning services are carried out in a professional manner and efficiently too. Prepare reports on activity, personnel, and information such as occupancy, hours worked, facility usage, work performed, and departmental expenses. Supervise employees in the daily process of cleaning vacant and stayover guest rooms. Hardworking and dependable Cleaning Supervisor has excellent leadership skills and the ability to effectively communicate with crews corporate management and clients.Has a client-focused approach and observes principles of good customer service delivery. The ideal candidate will be a competent individual who will be able to guide and train employees. Assign workers their duties and inspect the assigned area, investigate complaints regarding housekeeping services and equipment. Principle Duties & Responsibilities: Assume position of Housekeeping Manager in supervisor’s absence. Inventory, order, and stock the laundry room with all needed equipment supplies per guidelines provided. Apply to Housekeeping Manager, Housekeeper/Laundry and more! I have 16 years in housekeeping and home healthcare positions. Cleans rooms, hallways, lobby, restrooms, elevators, dining areas and other function rooms. Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are … Supervises daily shift operations ensures compliance with all housekeeping policies, standards, procedures. Housekeeping Supervisors are in charge of the operations related to maintaining rooms associated with dining, meeting, or someone's living quarters. To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities. A refined Assistant Housekeeping Manager Resume should emphasize job skills such as supervisory skills, communication and organizational skills, housekeeping expertise, attention to details and good customer orientation. A housekeeping supervisor is responsible for overseeing and directing/organizing the work or activities of cleaning services for an organization. Replace/repair as needed. Has a high school diploma and more than nine years of Cleaning Supervisor experience. At the top of your housekeeping resume (or housekeeping supervisor resume), put a resume objective or a resume summary. You can also include this info if it emphasizes important housekeeping or management skills or knowledge. Also, check track inventory and sure the machines are working efficiently and that parts are repaired or replace as necessary. Inspect rooms after room attendants have cleaned. Patient care with patients. Take a look at our guide to create the best cover letter in 2019. Listens actively to questions and resolves issues and disputes tactfully and effectively. Scrub stains, mold, and mildew from surfaces. The minimum acceptable qualifications for this role is a high school diploma with sufficient work experience in supervisory role. As the Housekeeping Room Inspector, you ensures the cleanliness and attractive appearance in the guest accommodations and public spaces in accordance with hotel standards. Wash, fold, and stock towels. Transported staff to worksite locations. Respond and follow through on guest requests, concerns, and problems to ensure the guests' satisfaction. He/She will be well-versed in processes under the role’s responsibility and will be results-dri… Replace burned out light bulbs. Experience as a housekeeper is more important than formal education. Objective : To be part for of the Housekeeping Department having more than 2 years of experience, where I can contribute to its success in an attentive, friendly, efficient and courteous manner, and provide all guests with quality service, while efficiently managing expenses and maximizing service levels. Clean houses with a variety of chemicals, disinfectants, and machines. Housekeeping Manager Job Summary. Skills : Opera Program, Fidelio Program, PBX Switch Broad, Microsoft Word, Excel, Publisher, XP Professional, Internet Explorer, Outlook Express, Adobe Photoshop. Summary of Skills and Knowledge, Effective Decision Making Skills. Summary : Responsible Housekeeping Supervisor proficient in office cleaning and home healthcare. Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are our priority - securing return stays when guests are in the area. Transported staff to worksite locations. We are seeking a detail-oriented, motivated Housekeeping Manager to join our hospitality team. Housekeeping Supervisor Resume Examples & Samples. Assist in the administration of housekeeping services in safe and efficient compliance with policies and procedures. It’s okay to discuss your hobbies if the job description requests it. Apply to Housekeeping Manager, Environmental Specialist and more! Create a Janitorial Resume in 5 Simple Steps, Get Expert Writing Recommendations for Your Janitorial Resume, 8 Do’s and Don'ts for Writing a Janitorial Resume, Consider These Skills for Your Janitorial Resume, Statistics and Facts About Janitorial Jobs, Extensive knowledge of successful cleaning crew management, Good interpersonal and oral communication skills with people at all levels, Understanding of safety and sanitation standards and guidelines, Strong dedication to enforcement of company policies, Client-focused and ensures cleaning crews deliver good service. Browse Housekeeper Supervisor resume samples and read our guide on how to write a Housekeeper Supervisor resume. Skills : Housekeeping Supervisor, Janitorial, Staff Training, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training, Quality Management, Bookkeeping, Inventory Management, Budgeting, Customer Service. 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